Area of Interest

Dispatcher Resource Management (DRM)

Course Description:

This course will provide dispatchers with the tools to prevent incidents and improve dispatch team performance through coordination and communication.


Target Trainees:

Aircraft dispatchers and operations personnel.



To enhance the communication and management skills of dispatchers by effective utilization of all available resources to achieve a safe and efficient operation.


Method of training:

·         Training can take place at the premises of JATS in Amman-QAIA, or at a location chosen by the customer suitable for the intended training.

·         Knowledge transfer will be achieved by stand-up instruction in the classroom, exercises and group discussion, accompanied by training aids as data show projector.



-  12 Hours