Senior Cabin Crew Member (SCCM) Training

Course Details

• Duration:

  Dependent on airline-specific curriculum and leadership module inclusion.

• Language of Instruction:

  English

• Certification Outcome:

  Participants receive a certificate of competency as a Senior Cabin Crew Member, enabling them to act in a leadership capacity on multi-crew flights, in accordance with the airline’s operational procedures with Attestation and Endorsement.

• Customizable Components:

  • Tailored based on the airline’s corporate values, procedures, and onboard service model.
  • Can include customized assessments, leadership development simulations, or observation-based case studies.

• Course Format:

  • Conducted using airline-specific procedures.
  • Combines classroom learning and scenario-based exercises.
  • Delivered by instructors with extensive operational leadership experience.

• Assessment Format

  • Role-play and scenario performance evaluations.
  • Oral and written examinations.
  • Peer and instructor assessments.

• Passing Requirements:

  • Demonstrated competency in supervisory decision-making and team management.
  • Satisfactory performance in practical simulations and written exams.